Transparent Financial Safeguards

Cancellation & Refund Policy

Effective Date: October 2026 • Dream Next Tourism, Noida, India

Standard Booking & Payment Milestone

Every package reservation operates on a transparent two-stage payment milestone

Stage 1 • Booking Confirmation

50% Advance Deposit

Required at the time of booking confirmation. This deposit allows Dream Next Tourism to secure wholesale package blocks with our certified B2B DMCs, hotels, and transport operators.

Stage 2 • Pre-Departure Settlement

Remaining 50% Balance

Due strictly before 10 days prior to your scheduled trip starting date. Failure to settle the balance before the 10-day mark may trigger reservation cancellation under the supplier cancellation terms.

Standard Deduction Matrix

Cancellation Slabs & Refund Percentages

Percentages are calculated against the total package cost.

Cancellation Notice GivenDeduction / RetentionRefund AmountSupplier Impact
More than 30 Days before trip (> 1 Month)20% deduction80% refundedEarly cancellation before wholesale hotel/flight penalties solidify.
25 to 30 Days before trip30% deduction70% refundedStandard supplier initial block commitment fee retained.
20 to 24 Days before trip40% deduction60% refundedB2B ground logistics and private vehicle reservation retention.
15 to 19 Days before trip50% deduction50% refundedHotel room cancellation penalty window applied by properties.
10 to 14 Days before trip60% deduction40% refundedPrior to the 10-day final balance deadline; partial supplier lock.
7 to 0 Days before trip (and < 10 days unsettled)100% deduction0% refunded (Non-refundable)Strict non-refundable window; 100% supplier costs fully locked and unrecoverable.
Visual Refund Retention Overview:
More than 30 Days before trip (> 1 Month)Refund: 80% • Deduct: 20%
25 to 30 Days before tripRefund: 70% • Deduct: 30%
20 to 24 Days before tripRefund: 60% • Deduct: 40%
15 to 19 Days before tripRefund: 50% • Deduct: 50%
10 to 14 Days before tripRefund: 40% • Deduct: 60%
7 to 0 Days before trip (and < 10 days unsettled)Refund: 0% • Deduct: 100%

How to Initiate a Cancellation

To initiate a cancellation, the primary guest must send an explicit written notice via email or WhatsApp quoting the Booking Confirmation Reference ID.

Refund Processing Timelines

Approved refunds are processed through our corporate bank account within 7 to 10 working days from the receipt of written cancellation confirmation.

Third-Party Supplier Pass-Through Notice:

Any non-refundable components specifically imposed by third-party suppliers (e.g. non-refundable international airline tickets or non-refundable peak season hotel surcharges) are communicated upfront during quote approval and deducted at actuals.

Have Questions About Your Booking?

Our concierge managers are available 24/7 to assist with rescheduling or itinerary modifications.

Contact Concierge Desk